Vienna Custom Name Necklace
Vienna Custom Name Necklace
Couldn't load pickup availability
The following payment methods are available at checkout:
Our Personalised Name Necklaces are made to order, they require a 2-4 week production + shipping time, this could be longer depending on disruptions, public holidays and demand. Once production is complete, we will then ship your item. If you’re an overseas customer, this could take a little longer.
- Metal: 18K Gold / Silver Plated Stainless Steel / Rose Gold Plated
- Thickness: 2.5mm
- Chain Length: 40/45/50cm
-
Tarnish free / Water resistant💧
- Maximum of 9 letters
If you order this Personalised Name Necklace along with other jewellery, all items will be sent out with the custom necklace upon completion. If you wish to receive your other items sooner, please place two separate orders.
Please note refunds, exchanges or cancellations are not applicable with personalised items.
Shipping & Returns
Shipping & Returns
We are currently experiencing very high order volumes for our sale, so all orders will be dispatched within 48 hours, and shipping will take around 6-10 days depending on your location.
We offer free international standard tracked shipping complimentary on all orders, as well as a premium prioritised international insured shipping option for $3.95 USD, which we would strongly recommend to skip the queues!
We accept returns on unworn product(s) sent back in the original condition with the original packaging. Returns are now extended to 30 days from the delivery date. Please contact customer services to receive the return address. You are responsible for the cost of your returns.
Our Core Values
-
Customer Focussed
Our customers are at the heart of our foundation, that's why we offer a lifetime guarantee.
-
Free Shipping
We offer FREE fully tracked shipping to our customers.
-
Extended Returns
We've extended our returns to 30 days from the delivery date.
-
Over 110,000 Happy Customers
With over 110,000 happy customers, our service is rated 5 stars!
Popular FAQs
Do Orla Lily items come with a Lifetime Guarantee?
Yes. All our items are guaranteed for LIFE. Orla Lily will replace or repair the item should you ever experience any issues.
Which countries do you ship to?
We ship to all countries worldwide.
Can I return an item?
We accept returns on unworn product(s) sent back in the original condition with the original packaging. Returns are now extended to 30 days from the delivery date. Please contact customer services to receive the return address. You are responsible for the cost of your returns.
Can I exchange an item?
Love By Luna offer hassle free exchanges, please contact us with your order number via email: hello@lovebylunafashion.com to start the process.